Terms of Service

Welcome to Beds Bunks Mattresses. Throughout this document, the terms "we," "us," and "our" refer to Beds Bunks Mattresses. We operate our online store, website, and all associated content, features, tools, products, and services — collectively referred to as the "Services" — to deliver a premium, curated shopping experience to you. Our Services are powered by Shopify, which provides the platform infrastructure that allows us to serve you effectively.

These Terms of Service (also referred to as "Terms"), together with all policies referenced within, outline your rights and responsibilities when using our Services. Please read them thoroughly, as they contain essential information regarding your legal rights, including disclaimers of warranties and limitations of liability.

By visiting, browsing, interacting with, or making a purchase through any of our Services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please discontinue use of our Services immediately.


Section 1 – Account Access & Eligibility

By agreeing to these Terms, you confirm that you have reached the age of majority in your state or province of residence. You also acknowledge that you have provided consent for any minor dependents under your supervision to use the Services on devices that you own, manage, or operate.

To access or use our Services — whether browsing our product catalog, creating an account, or making a purchase — you may be required to provide specific personal details including your email address, billing information, payment credentials, and shipping address. You represent and warrant that all information you provide is truthful, accurate, current, and complete, and that you have the full right and authority to supply such information.

You bear sole responsibility for safeguarding your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, share, or license your account to any other individual.


Section 2 – Product Descriptions & Availability

We strive to present our products as accurately as possible in our online store. However, please be aware that the colors, textures, dimensions, and overall appearance of products may vary slightly from what is displayed on your screen due to differences in monitor settings, device types, display configurations, and screen resolutions.

We do not guarantee that the appearance, quality, or performance of any product you purchase will perfectly match the way it is depicted or rendered on our website.

All product descriptions, specifications, and pricing are subject to change at any time without prior notice at our sole discretion. We reserve the right to discontinue any product offering at any time and to limit the quantity of products available to any individual customer, geographic region, or jurisdiction on a case-by-case basis.


Section 3 – Order Placement & Cancellation

When you submit an order through our website, you are making an offer to purchase a product. Beds Bunks Mattresses reserves the right to accept or reject any order at our sole discretion for any reason. Your order is not considered accepted until we send you a formal confirmation. Payment must be received and fully processed before an order is accepted.

Please review your order carefully before submitting it. Once an order has been confirmed and processed, we may be unable to accommodate changes or cancellations. In the event that we are unable to fulfill, modify, or cancel an order, we will make reasonable efforts to notify you using the email address, phone number, and/or billing details you provided at checkout.

24-Hour Cancellation Policy You may cancel your order free of charge within 24 hours of placing it, provided the order has not yet been processed or shipped. Simply contact our customer service team before the order enters the fulfillment stage. Once an order has been processed, packed, or dispatched, it can no longer be cancelled through this policy — however, you may return or exchange the item in accordance with our Refund Policy.

All purchases are subject to return or exchange strictly in accordance with our published Refund Policy.

You represent and warrant that all purchases you make through our Services are intended for your own personal or household use and are not for the purpose of commercial resale, distribution, or export.


Section 4 – Pricing, Taxes & Payment

Product prices, promotional discounts, and special offers are subject to change at any time without advance notice. The price charged for any item will be the price in effect at the moment you place your order, as confirmed in your order confirmation email. Unless otherwise explicitly stated on the product page or at checkout, listed prices do not include applicable taxes, handling charges, customs duties, or import levies. (For details on shipping charges, please refer to our Shipping Policy — we offer free standard shipping on all orders.)

Prices displayed in our online store may differ from prices offered through physical retail locations or other third-party online platforms. From time to time, we may run promotions or special offers that affect pricing; these promotions are governed by their own terms and conditions, which may supersede these Terms in the event of a conflict.

You agree to provide current, accurate, and complete purchase and payment information for every transaction. You further agree to promptly update your account details — including email address, credit card number, and expiration date — as necessary to ensure we can complete your orders and communicate with you effectively.

You represent and warrant that: (i) the payment information you submit is true, correct, and complete; (ii) you are fully authorized to use the designated payment method for the purchase; (iii) your financial institution will honor the charges incurred; and (iv) you will pay all charges at the posted prices, including applicable taxes and handling amounts.


Section 5 – Shipping, Delivery & Processing

Order Processing All orders are processed and prepared for shipment within 1–5 business days from the date of purchase.

  • Orders placed before 3:00 PM Pacific Time (PT) on a business day will typically begin processing the same day
  • Orders placed after 3:00 PM PT will begin processing on the following business day
  • Processing timelines do not include weekends or public holidays

Estimated Delivery Once shipped, orders generally arrive within 7–12 business days, depending on the destination address and carrier transit times.

Shipping Fees We are pleased to offer free standard shipping on all orders. No additional shipping fees will be charged at checkout or after purchase.

Shipping Liability Beds Bunks Mattresses is not responsible for delays in delivery caused by third-party shipping carriers, customs clearance processes, natural disasters, weather events, or other circumstances beyond our reasonable control. Title and risk of loss for products transfer to you at the point when we hand the package to the shipping carrier.


Section 6 – Intellectual Property

All content available through our Services — including but not limited to trademarks, brand names, text, images, graphics, photographs, product reviews, videos, audio clips, software, website layout, design, and the selection and arrangement of all elements — is the property of Beds Bunks Mattresses, its affiliates, or its licensors, and is protected by United States and international copyright, trademark, patent, and other intellectual property laws.

These Terms grant you a limited, revocable, non-exclusive license to use the Services solely for your personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, adapt, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from our Services without obtaining prior written consent from us.

No license or right is granted to you under any patent, trademark, copyright, or other intellectual property owned by Beds Bunks Mattresses, Shopify, or any third party beyond what is expressly stated in these Terms. Unauthorized use of any content from our Services may constitute a violation of federal and state intellectual property laws. All rights not expressly granted here are reserved by Beds Bunks Mattresses.

The names "Beds Bunks Mattresses," our logos, product names, service names, taglines, and design elements are trademarks of Beds Bunks Mattresses or its affiliates and licensors. You may not use these trademarks without our prior written authorization. All other trademarks, names, and logos appearing on our Services are the property of their respective owners.


Section 7 – Third-Party Tools & Features

From time to time, our Services may provide you with access to tools, features, or functionalities developed and maintained by third parties. We do not monitor, control, or take responsibility for these tools, nor do we provide any input into their operation.

You acknowledge and agree that we make such tools available to you on an "as is" and "as available" basis without any warranties, representations, or conditions of any kind. We assume no liability whatsoever for any issues, damages, or losses that may arise from your use of these optional third-party tools.

Any use of third-party tools through our website is entirely at your own risk and discretion. We encourage you to review and understand the terms and conditions provided by the relevant third-party tool providers before using them.

We may introduce new features, tools, or resources through our Services in the future. Any such additions will be considered part of our Services and will be subject to these Terms of Service.


Section 8 – Third-Party Links & External Websites

Our website may contain links, references, or embedded content from external websites operated by third parties. We do not examine, review, or verify the accuracy, reliability, or content of any third-party materials or websites. If you choose to navigate away from our Services to access these external sites, you do so entirely at your own risk.

We accept no responsibility or liability for any harm, loss, or damage that may result from your use of, interaction with, or purchases from any third-party website, including any products, services, resources, or content found on such sites. We strongly recommend that you carefully review the privacy policies, terms of service, and business practices of any third-party website before engaging in any transaction. Any complaints, concerns, or inquiries related to third-party products or services should be directed to the respective third-party provider.


Section 9 – Relationship with Shopify

Our online store is built and powered by the Shopify platform, which provides the technology and infrastructure enabling us to deliver the Services to you. However, every sale and purchase transaction you make through our store is conducted directly between you and Beds Bunks Mattresses — not with Shopify.

By using our Services, you acknowledge and agree that Shopify bears no responsibility whatsoever for any aspect of your transactions with us, including any injury, damage, loss, or dispute arising from products or services purchased through our store. You expressly release Shopify and its affiliates from any and all claims, damages, and liabilities related to your purchases and interactions with Beds Bunks Mattresses.


Section 10 – Privacy Policy

All personal information collected through our Services is handled in accordance with our Privacy Policy. By using our Services, you acknowledge that you have reviewed and understood our data collection and privacy practices.

Because our platform is hosted by Shopify, Shopify may collect and process certain information about your access to and use of the Services in order to deliver and improve its platform. Data you submit through our website may be transmitted to and processed by Shopify and its affiliated third-party service providers, which may be located in countries outside your country of residence, for the purpose of providing services to you.


Section 11 – User Feedback & Submissions

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, comments, proposals, or other content to us (collectively referred to as "Feedback"), you grant Beds Bunks Mattresses a perpetual, irrevocable, worldwide, royalty-free, fully transferable, sublicensable license to use, reproduce, modify, publish, distribute, display, and incorporate such Feedback into any medium or format for any purpose, including commercial use.

You further represent and warrant that: (i) you own or possess all necessary rights to the Feedback you submit; (ii) you have disclosed any compensation, incentives, or material connections received in exchange for your Feedback; and (iii) your Feedback complies with these Terms and all applicable laws. We are under no obligation to treat your Feedback as confidential, provide compensation for it, or respond to it in any way.

We reserve the right — though we are not obligated — to monitor, review, edit, or remove any Feedback that we, in our sole discretion, determine to be unlawful, offensive, defamatory, threatening, obscene, pornographic, or otherwise objectionable, or that infringes upon the intellectual property rights of any party or violates these Terms.

You agree that your Feedback will not violate any rights of third parties, including copyright, trademark, privacy, publicity, or any other personal or proprietary rights. You further agree that your Feedback will not contain any defamatory, unlawful, abusive, or obscene material, nor any viruses, malware, or other harmful code that could disrupt the operation of our Services or any related website. You may not use a false email address, impersonate another person, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for the accuracy and content of any Feedback you submit. We disclaim all liability for Feedback posted by you or any third party.


Section 12 – Errors, Inaccuracies & Omissions

Our Services may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotional offers, shipping charges, transit times, and product availability. We reserve the right to correct any such errors, update information, or cancel orders at any time — including after you have submitted an order — without prior notice or liability, whenever any information on our website is found to be inaccurate.


Section 13 – Prohibited Uses

You may access and use our Services only for lawful purposes. You are strictly prohibited from accessing or using the Services, directly or indirectly, for any of the following purposes:

(a) For any unlawful, fraudulent, or malicious activity; (b) To violate any applicable international, federal, state, provincial, or local law, regulation, rule, or ordinance; (c) To infringe upon or violate the intellectual property rights of Beds Bunks Mattresses or any third party; (d) To harass, abuse, threaten, defame, slander, disparage, intimidate, or harm any of our employees, customers, or any other person; (e) To transmit false, misleading, or deceptive information; (f) To upload, share, or distribute material that does not comply with these Terms; (g) To send unsolicited advertising, promotional material, spam, chain letters, or any form of bulk solicitation; (h) To impersonate or attempt to impersonate any person, entity, or brand; or (i) To engage in any conduct that restricts or inhibits anyone's ability to use or enjoy the Services, or that may expose Beds Bunks Mattresses, Shopify, or any user to harm or legal liability.

In addition, you agree not to: (a) upload or transmit viruses, malware, or any malicious code designed to disrupt the functionality of our Services; (b) reproduce, duplicate, copy, scrape, sell, resell, or exploit any portion of the Services or its content; (c) collect, harvest, or track personal information of other users without authorization; (d) engage in phishing, pharming, or any form of social engineering; (e) use any automated tools, robots, spiders, crawlers, scrapers, data extraction tools, AI agents, or any manual or automated means to access or interact with the Services; or (f) interfere with, circumvent, or bypass any security features, authorization protocols, or access controls we have implemented.

We reserve the right to suspend, disable, or permanently terminate your account at any time, without prior notice, if we determine that you have violated any provision of these Terms.


Section 14 – Termination

We may terminate your access to the Services, in whole or in part, at our sole discretion and at any time, without prior notice or liability to you. You remain responsible for any outstanding amounts owed up to and including the effective date of termination.

The following sections shall survive and remain in full force and effect after any termination of these Terms: Intellectual Property, User Feedback & Submissions, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver & Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that, by their nature, are intended to survive termination.


Section 15 – Disclaimer of Warranties

The information presented on or through our Services is provided solely for general informational purposes. We make no representation or warranty regarding the accuracy, completeness, reliability, or usefulness of any information available on our website. Any reliance you place on such information is entirely at your own risk. We disclaim all liability for any damages or losses arising from your reliance on any content found on our Services.

Except as expressly stated by Beds Bunks Mattresses, all Services and products offered through our website are provided on an "as is" and "as available" basis, without any representations, warranties, or conditions of any kind — whether express or implied — including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

We do not warrant, guarantee, or represent that your use of the Services will be uninterrupted, timely, secure, error-free, or free of defects. Some jurisdictions do not permit the exclusion or limitation of implied warranties, so the above exclusions may not apply to you in those jurisdictions.


Section 16 – Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Beds Bunks Mattresses, our partners, directors, officers, employees, affiliates, agents, contractors, licensors, service providers, or suppliers — or those of Shopify and its affiliates — be held liable for any injury, loss, claim, damage, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether arising in contract, tort (including negligence), strict liability, or any other legal theory, resulting from:

  • Your use of the Services or any products obtained through the Services;
  • Any errors, omissions, or inaccuracies in any content on our website;
  • Any unauthorized access to or alteration of your data or transmissions;
  • Any third-party conduct or content available through the Services; or
  • Any other matter related to your use of the Services or products, even if we have been advised of the possibility of such damages.

Section 17 – Indemnification

You agree to indemnify, defend, and hold harmless Beds Bunks Mattresses, Shopify, and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any and all claims, demands, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  1. Your breach of these Terms of Service or any documents incorporated by reference herein;
  2. Your violation of any applicable law, regulation, or the rights of any third party; or
  3. Your access to, use of, or misuse of the Services.

Section 18 – Severability

If any provision of these Terms of Service is determined by a court of competent jurisdiction to be unlawful, void, or unenforceable for any reason, such provision shall be enforced to the maximum extent permissible under applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such a determination shall not affect the validity or enforceability of any remaining provisions, which shall continue in full force and effect.


Section 19 – Waiver & Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

These Terms of Service, together with any policies, guidelines, or operating rules posted on our website, constitute the entire agreement between you and Beds Bunks Mattresses governing your use of the Services. These Terms supersede all prior or contemporaneous agreements, communications, proposals, and understandings — whether oral or written — between you and us, including any prior versions of these Terms of Service.

Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.


Section 20 – Assignment

You may not assign, transfer, delegate, or sub-license any of your rights or obligations under these Terms without our prior written consent. Any attempt to do so without authorization shall be deemed null and void.

Beds Bunks Mattresses reserves the right to assign, transfer, or delegate these Terms and any of our rights or obligations hereunder to any third party without your consent and without providing prior notice to you.


Section 21 – Governing Law & Jurisdiction

These Terms of Service, and any separate agreements through which we provide the Services, shall be governed by and construed in accordance with the laws of the State of Washington, United States, without regard to conflict-of-law principles.

You and Beds Bunks Mattresses each consent to the exclusive venue and personal jurisdiction of the federal and state courts located in Pierce County, Washington for the resolution of any disputes arising under or related to these Terms.


Section 22 – Headings

The section headings used in these Terms of Service are provided solely for convenience and organizational purposes. They do not limit, modify, or otherwise affect the interpretation or scope of any provision contained herein.


Section 23 – Amendments to These Terms

You may review the most current version of these Terms of Service at any time by visiting this page on our website.

We reserve the right, at our sole discretion, to update, modify, replace, or amend any part of these Terms of Service by publishing revised terms on our website. It is your responsibility to check this page periodically for changes. In accordance with applicable law, we will notify you of any material changes to these Terms, and such changes will become effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any modifications constitutes your acceptance of the updated Terms.


Section 24 – Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please do not hesitate to reach out to us using the information below:

Store Name Beds Bunks Mattresses
Phone Number 253-582-3483
Email info@bedsbunksmattresses.com
Physical Address 4004 100th St SW, Lakewood, WA 98499, USA

Business Hours:

Day Hours
Monday 10:00 AM – 5:30 PM
Tuesday Closed
Wednesday 10:00 AM – 5:30 PM
Thursday 10:00 AM – 5:30 PM
Friday 10:00 AM – 5:30 PM
Saturday 10:00 AM – 4:00 PM
Sunday 12:00 PM – 4:00 PM